Last Updated: February 10, 2026

At Rich Dap Jewels ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom jewelry consultation services.

1. Information We Collect

1.1 Information You Provide to Us

When you use our custom jewelry quote form or contact us, we collect:

• Personal Identifiers: Name, phone number, email address
• Custom Jewelry Preferences: Jewelry type, metal preference, budget range, timeline, design references
• Communication Data: Messages, images, and information shared during consultations
• Order Information: Purchase history, shipping address, billing information

1.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, referring website)
• Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Custom Jewelry Consultation Services

• To respond to your custom jewelry inquiries
• To communicate with you via your preferred method (iMessage, WhatsApp, SMS, email, or phone)
• To understand your design preferences and requirements
• To provide personalized jewelry recommendations

2.2 Business Operations

• To process and fulfill orders
• To send order confirmations and shipping updates
• To provide customer service and support
• To improve our products and services

3. Communication Channels & Third-Party Services

3.1 iMessage & WhatsApp Consultations

3.2 Third-Party Service Providers

We may share your information with trusted service providers who assist us in website hosting (Shopify), payment processing, shipping, email marketing, and analytics. These providers are contractually obligated to protect your information.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you may have rights including:

• Access & Correction: Request access to or correction of your personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

6. Data Retention

We retain your information for as long as necessary to fulfill our purposes, typically:

• Active consultations: Duration of consultation plus 2 years
• Completed orders: 5 years for warranty and record-keeping
• Marketing communications: Until you opt out or request deletion

7. International Data Transfers

We have locations in the United States and India. Your information may be transferred to and processed in countries other than your country of residence.

8. Contact Us

Thank you for trusting Rich Dap Jewels with your custom jewelry needs.
We are committed to protecting your privacy and providing exceptional service.